Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

At AI Touchstone (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us.

By using our website (www.aitouchstone.com) or any related services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information in several ways:

A. Information You Provide Directly
When you fill out a contact form, request a demo, subscribe to a newsletter, or make a purchase, we may collect:

Name

Email address

Phone number

Company name

Any message or details you provide voluntarily

B. Information Collected Automatically
When you visit our website, we may automatically collect:

Your IP address

Browser type and device information

Pages you visit and time spent on them

Referring websites or ads

This helps us understand how visitors use our site so we can improve performance and user experience.

C. Cookies & Tracking Tools
We use cookies and similar technologies to:

Improve website functionality

Personalize your experience

Track analytics through tools like Google Analytics and GoHighLevel

You can disable cookies in your browser settings, but some parts of the site may not work properly if you do.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services

Deliver newsletters, updates, and marketing messages (if you’ve opted in)

Improve our website, tools, and customer experience

Process payments and manage customer accounts

Ensure compliance with applicable laws and regulations

We do not sell or rent your personal information to anyone.

3. Sharing Your Information

We may share limited information with trusted third-party service providers who help us operate our business — such as:

GoHighLevel (CRM, automation, and communication tools)

Google Analytics (traffic insights)

Meta / Facebook Ads (marketing and retargeting)

Stripe or other payment processors (for transactions)

Each of these providers has its own privacy and data protection policies. We only share what is necessary for them to perform their functions.

4. Data Security

We take data protection seriously and use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no system can be guaranteed 100% secure, so you share information at your own risk.

5. Your Data Rights

Depending on your location, you may have rights to:

Access or request a copy of the data we hold about you

Request corrections or updates to your personal information

Request deletion (“right to be forgotten”)

Opt out of marketing emails by clicking the “unsubscribe” link

To exercise these rights, contact us at [email protected].

6. Data Retention

We retain your information only as long as necessary to provide our services or comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., partners, tools, or software providers). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. AI & Automation Tools

AI Touchstone uses artificial intelligence (AI) systems and automation tools to enhance communication, generate insights, and improve customer experiences.
Data entered into our chatbots, contact forms, or automation systems may be processed by AI tools for operational purposes — never for resale or public use.

We do not use AI to make automated decisions that produce legal or significant effects on users.

9. Children’s Privacy

Our website and services are not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with information, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of our site after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]